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when your computer has a virus and won’t let you download anti-virus or open things that will remove a virus?

Does anyone know if you can hit some code or do you have any idea how to be able to go on the web and download things to clear a virus or trojans? My computer won’t even let me go into there and remove anything. I’m thinking there must be some code or something? Any ideas?

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6 Responses to “when your computer has a virus and won’t let you download anti-virus or open things that will remove a virus?”

  1. Tony said :

    reinstall windows

  2. anil chandra sekhar said :

    you have only one option

    Format your hard disk completely and reinstall the OS.

  3. Wide Glide said :

    It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files suggested to another computer and then transfer them to the infected computer via a CD/DVD, external drive, or USB flash drive. A CD+R is best because it is read only and will not infect the clean computer you download from.
    In response to another answer that was a good one
    BitDefender RescueCD–How-to-create-a-BitDefender-Rescue-CD.html
    All you need is a blank cd and takes about 15 mins. to make

  4. Cameron said :

    There isn’t really any code to remove viruses (that’s what AV solutions do in a pretty poor way). Your best bet would be to re-install your OS after backing up all your files on to CD or some external media.

    If you are seriously averse to re-formatting then you could always try a system restore to the last time you remember your PC being infection free (this can be done through Programs -> Accessories -> System Tools -> System Restore)

    If you are tech savvy you could boot in using a linux live CD and remove the infected files and all associated with them through the linux shell.

  5. Giggleanthropisticon said :

    You very likely have a bad virus. Try restoring Windows to a past restore point. If you’re using Windows 7, go to control panel > system & security > backup & restore > recover system settings on your computer > open system restore. Restore to the date closest to today and continue to earlier dates until the problem is fixed.
    If you’re using Windows XP, go to start > help and support center > search for “system restore” > choose the bottom result that says “run the system restore wizard”. Continue with the on-screen instructions. If the virus prevents you from using help and support, go to control panel and while in category view (if you are in category view, the option on the left will say “switch to classic view”) > click “performance and maintenance”. On the left, there should be an option that says “system restore”, click that and follow the wizard.

    If that won’t work, you can also try downloading an anti-virus software installer to a portable drive (such as flash drive), then connect that portable drive to your infected computer and see if you can install the anti-virus from it. This could be very very dangerous however, because the virus might infect the flash drive as well.

    Reinstalling your operating system after formatting the drive or taking it in to be serviced are other options.

  6. House said :

    you could also try doing a system restore to an earlier time but if the thing has gotten into your restore partition then follow what Gigglean. said


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