What would cause my internet security to switch itself off?
Tonight, when I switched on my older computer, I noticed that my internet security software did not show up on the task bar so I opened it up elsewhere and discovered that it had been switched off. Nobody else uses this machine. I enabled it to come on but now it will not display any pages that are secured. What could be wrong. I suspect some virus but nothing is showing up in scans. Recently I installed Spybot and strange things have been happening since then.
My internet security is Norton Internet Security and I understood that it is ok to use it along side sypware protection like spybot but maybe I am wrong.
May 26th, 2010 at 2:53 am
“strange things have been happening since then.”
LOL scary.
define “strange things”
May 26th, 2010 at 3:38 am
It’s possible that one AV product has disabled the other.
I don’t know if Spybot has got a realtime scanner (a scanner that scans in the background whilst you work) but if it does then that might be the cause.
You should only usually have one AV product with a realtime scanner installed at any one time.
It’s possible that if you installed Spybot it took some of your normal AV software behaviour to be suspicious and then neutralised it.
As I said, it’s usually only recommend to have one AV product installed because of conflict problems. The worst conflict problems I’ve seen are the two AV programs battling with each other and using all of the memory and resources. Those were Symantec Antivirus and CA Antivirus installed on the same machine, believe me, don’t try it.
Anyway, I digress. You should uninstall Spybot for the time being and then reinstall your original AV software (to make sure it is fully operational).
I really doubt you have any viruses.
May 26th, 2010 at 4:35 am
If you’re a BT Internet customer they have switched off Norton Security. And expect you to download their new security package NetProtect Plus. Unfortunately you will only be able to do this is if your download facility is a max of 3 meg if not you will have to get in touch with BT Broadband sales. I think they are having real problems with this at the moment.
May 26th, 2010 at 5:01 am
My normal anti-spyare is AVG (full version), but I also have Spybot. I do not experience any conflict between these. Occasionally I also run CCleaner. Again, no problem
You might need to check the settings for Norton and Spybot.
May 26th, 2010 at 5:03 am
My normal anti-spyare is AVG (full version), but I also have Spybot. I do not experience any conflict between these. Occasionally I also run CCleaner. Again, no problem
You might need to check the settings for Norton and Spybot.
May 26th, 2010 at 5:56 am
It’s worth checking your computer for adware and spyware. Free scans can help as well as the software mentioned above and the link below: