Anti-virus?
I bought a computer last Christmas at Best Buy. I agreed to buy their “Security package” (which included Norton) for an extra charge. Today I got a pop-up on my screen which seemed to be for an up-date. What it really was – they (Norton) got me to uninstall their anti-virus. Now I’m searching for another anti- virus. I was told that I had a year’s subscription when I bought the security package. But the anti-virus program lasted only a little more than two months. Has anyone else had this problem? What do I do next?
July 19th, 2010 at 11:45 am
There is no need to pay for anti-virus, anti-spyware, or firewall software.
Go to ConsumerSearch.com and download the recommended free software. That is what I use, and I don’t have any problems with it.
July 19th, 2010 at 12:17 pm
Sounds like a common mistake made in the computer sales industry. Norton products usually come with a 1-year subscriptions for their latest definitions. However, many PC manufacturers hack out a deal with Norton in which they install 90-day versions of the software on the new PC. This allows Norton to market their software and get you to pay for updates in 90 days, while also making the PC look more desirable by coming preinstalled with security software. If you were told that it comes with a year subscription, and you can be sure that it was actually only a 90-day subscription, go to Best Buy and consult with the salesperson who told you that, and prove him wrong, then maybe ask the manager what they will do for you since you bought a computer that had been falsely advertised to you by their salesman. Personnally on a different note, I had a recent experience with Best-Buy.com on a rebate issue. I have come to find out by my experience, that Best Buy is in to ripping of the customer by tricking them, so I wouldn’t be surprised if the same thing happend to you.
July 19th, 2010 at 1:00 pm
Hi, use avast home edition, it is free. It is likely the best free solution available. I have it running on a number of my client’s computers.
July 19th, 2010 at 1:57 pm
Haven’t you received CD’s for installing the Software?, you should’ve received it!
Well, if you haven’t, you could ask them for it, but before doing that, check the terms in which you’ve made your buy.
Now, if you don’t want that Antivirus anymore, there are lots of good products in the markets, like, Trend, Panda, and so on.
July 19th, 2010 at 2:04 pm
don’t waste your time with Norton that resource hog. go to AVG Anti-Virus Free Edition.
http://www.grisoft.com/doc/40/lng/ww
September 30th, 2011 at 10:28 pm
Thanks much! Subscribed via rss.